Supportive Management Services

Managed hosting means different things between hosting companies, so here we will be explaining what our managed services include and what you can expect from our team. These services are mainly targetted to our VPS (Virtual Private Servers) and our dedicated server range. Our shared and reseller hosting come with 24/7 support included.

When you use our management services you will have a team of server experts standing by to help. So if you are new or an experienced server administrator you can use our services to handle everything or extend your own team.


Service Matrix

VPS

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Unmanaged Servers

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Managed Servers

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Service Price per Month From £10.00 (inc VAT) From £79.00 (inc VAT) Custom Quoted
Standard Support
Ticket/Email Support
24/7 Support Livechat
24/7 Phone Line
Video Tutorials
Knowledgebase
Support Tasks
Firewall Setup
Migration Tasks
Software Installation
Control Panel Installation & Setup
Log Debugging
Basic Code Support/Advice
Security Audit (On-Request)
Server Patching (On-Request)
Server Monitoring
Server Uptime
Node & Network Monitoring Only

Network Monitoring Only

Full & Custom Monitoring
Action on Down Report
Backup Services
Backup Setup
Automated Weekly Snapshot Backups

Custom Quote

Custom Backup Soltuions
Offsite Backup Storage Addon Service Addon Service
Backup Management Weekly backups of your entire VPS are taken and stored off-site. Further backup options can be quoted for.