What makes hosting with us so different?


Here to give all customers a helping hand.

Every ticket asking for help gets our full attention and focus. No one line responses just to boost ticket support time stats.


Customers guide us with their feedback.

We love hearing customers feedback and suggestions. It's what made us such a feature rich hosting provider for the past 14 years.


Always improving, we never stop.

We always have our heads in the numbers and monitoring systems, with this and our customers feedback we can provide the most efficient service.

Sustainability, it's important to us too.

Sustainability, it's important to us too.

We are 100% committed to being as green and sustainable as possible throughout our entire supply chain. This includes our data centres operating with low PUE indexes.

Green Thinking

Green Thinking

The Climate Coalition

Carbon Negative

Customers love us

Here are just a few of the responses to feedback we have gotten. Why wouldn't you use us!

“Been using HostMedia for the last six weeks or so for website hosting. Server is fast, nice to have DirectAdmin control panel (cPanel also available), very reasonably priced. Had a small issue today of my own making, was all sorted by their sales team in no time at all.”

“Our environment consisted of some complex configuration but Host Media were able to rise to the challenge and setup the environment we needed in super quick time!”

“I can say that host media is really a great partner in building your dreams of having a web/ shared hosting package because they never left me astray while I'm in the midst of difficulty fixing my website.”

"When I started using Host Media I was really surprised at just how helpful a domain/hosting provider could be. The team were replying to my queries within minutes and got everything sorted out very quickly."

“Advice and questions about upgrade with options including SSL. Everything was answered perfectly, with added facts and checks. Absolutely perfect. Thanks!”

“I've only just started the migration to Hostmedia, but so far the team have been a great help, quickly responding to messages and even copying my site across so I didn't have to.”

15 min

Average response time from our helpful tech support staff.

14+ years

Hosting since 2008 and we've been growing ever since.

70+ Countries

Hosting amazing websites with customers from over 70 countries.

Need your site migrated? No problem!

Our team of experts are here to handle every aspect of your move to Host Media. It’s fast, easy and we’ll make sure everything works.

Need help deciding the best hosting option?

If you are unsure of what sort of hosting you are after, just speak to one of our team who will be happy to help find that perfect plan for you.

60 Day Money Back Guarantee.

We may not provide free trials but we do provide a 60 day money back guarantee if you feel the hosting is not for you.

No contracts and freedom to cancel anytime.

We like to keep things simple, so with all our hosting packages, there are no contracts to tie to you into, just great hosting.