Effective Date: 28/10/2025
Version: 1.0
1. Purpose
Host Media is committed to understanding and acting on the social and environmental impact of our business. Engaging stakeholders ensures our operations reflect the needs of our clients, partners, and environment, and informs decision-making to create meaningful, positive impact.
2. Stakeholder Identification
We identify the following stakeholder groups as relevant to our business and impact:
- Customers (SMEs and small business owners)
- Partners and suppliers
- Environmental and sustainability initiatives impacted by our operations
3. Engagement Methods
We engage with stakeholders through the following mechanisms:
- Customer Feedback: Regular surveys and direct communication to understand impact and service needs.
- Supplier & Partner Monitoring: We review relevant policy or offering updates from suppliers to ensure alignment with our values.
- Environmental Impact Tracking: Monitoring initiatives such as tree planting to ensure alignment with environmental goals.
4. Integration and Follow-Up
All stakeholder feedback is reviewed and considered in strategic and operational decision-making.
The CEO is responsible for oversight, ensuring follow-up actions are logged and executed as appropriate.
Outcomes from engagement inform updates to policies, service offerings, and sustainability initiatives.
5. Transparency
We document our engagement activities and outcomes internally and provide public summaries on our website to demonstrate accountability and progress.
As our stakeholder engagement matures, we will provide periodic updates highlighting feedback, actions taken, and measurable outcomes.
6. Review
This policy is reviewed annually to ensure it continues to reflect best practices, stakeholder needs, and Host Media's commitment to positive social and environmental impact.
Signed:
Jonathon Lucas, CEO, Host Media
